We recently had to have our brakes re-worked on a 2002 Toyota 4Runner, and our experience with Davis Auto was nothing short of spectacular. My experience started with a call saying they could fit me into their schedule a day earlier than my original appointment. The front office staff was very professional and complete in explaining the work to be done, and the repair was completed ahead of schedule. The car was cleaned, and I was on my way "in no time". At the conclusion of my visit, we discussed what next repairs to be on the lookout for, but there was never the "hard sell" to schedule it before I was ready to do so. Why 4.5 out of 5? Probably my own fault, but when discussing to refinish or replace the front rotors, I was told it would be "about $xx more". I didn't think to ask if that was for each rotor or for both front units. So, when the bill was presented, it was a bit higher than I expected, but still well within reason, given the scope of work completed. Thanks Davis.....we'll be back again.